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Privacy Policy

Online Privacy Policy

Effective Date: 4/22/24


We at 635 Group LLC (“Forever Crystals | Forever Jewelry Design”) respect your concerns about privacy. This Online Privacy Notice describes the types of personal information we collect at (the “Site”), or via any channel you may interact on with us, such as mail, email, phone, live chat, SMS text or social media platforms. It also explains how we use this information, with whom we share it, the choices available to you regarding our use of your information, the measures we take to protect your information's security, and how to contact us about our privacy practices.


The types of personal information users of our Site may submit include:

- Contact information (such as name, postal address, telephone number and email address); To fulfill and manage user orders and to send users marketing and promotional communications. 

- login credentials for the Site;

- payment information (such as payment card details);

- purchase and transaction information, and

- other personal information found in content that users provide, such as through our live chat or wish list.

- Administration of prize draws and competitions (from social media live video recordings)

- Identify usage trends to allow better

- Posting of testimonials

- To respond to user inquiries/offer support to users



When you use our Site, we may collect certain information by automated means, using technologies such as cookies, web server logs, web beacons and JavaScript.

 Cookies enable more customized advertising and a customized experience on the website. Cookies are files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings on your device. Our Site may use cookies (such as HTTP cookies) and other types of local storage (such as browser-based or plugin-based local storage). Your browser may tell you how to be notified when you receive certain types of cookies and how to restrict or disable certain cookies. Please note, however, that without cookies you may not be able to use all of the features of our Site or other websites and online services.

Forever Crystals uses cookies to collect information around abandoned shopping carts. A cart is considered abandoned within one hour of inactivity/lack of purchase. Once the cart is considered abandoned, an email message will be sent as a friendly reminder.

 In conjunction with gathering information through cookies, our web servers may log information such as your device type, operating system type, browser type, domain and other system settings, as well as the language your system uses and the country and time zone where your device is located. The web server logs also may record information such as the address of the web page that referred you to our Site and the IP address of the device you use to connect to the Internet.  

We may receive personal information from third-party sources, such as our business partners, marketing/advertising and analytics partners (including online advertising networks and analytics providers), social media platforms, and other companies that provide personal information about our customers such as data brokers or data aggregators. We may use third-party web services on our Site, including Google Analytics, Postscript SDK, Klaviyo, Justuno. The information collected for this purpose (including your IP address or other information collected by automated means) will be disclosed to or collected directly by these third parties for marketing purposes. To learn more about opting out of these providers’ activities, click the link below:

Google Analytics



We may use the information described above to:

- Provide products and services;

- create and manage your account;

- process your payment;

- send you promotional materials;

- communicate with you about, and administer your participation in, special events, programs, offers, surveys and market research;

- respond to your inquiries;

- perform data analyses (including anonymization and aggregation of personal information);

- operate, evaluate and improve our business (including developing new products and services; enhancing and improving our products and services; managing our communications; analyzing our products and services; and performing accounting, auditing and other internal functions);

- protect against, identify and prevent fraud and other unlawful activity, claims and other liabilities; and

- comply with and enforce applicable legal requirements, relevant industry standards and our policies.

We also may use the information in other ways for which we provide specific notice at the time of collection. In addition, we use information collected through automated means for purposes such as, customizing our users’ visits to our Site, delivering content (including advertising) tailored to our users’ interests and the manner in which our users browse our Site, and managing our Site and other aspects of our business. We also may use this information to provide you with ads about our products when you browse this and other websites.



To the extent permitted by applicable law, we typically retain personal information we obtain about you for as long as it is needed for the purposes for which we obtained it, in accordance with the terms of this Privacy Policy, which generally means that we will keep your personal information for the duration of our relationship or as long as you keep your account open with us. You may request that we delete your information or restrict the processing of such information by contacting us as indicated below in the Contact Us section. 



We as Forever Crystals do not have access to your credit card information. If you choose a direct payment gateway (through our site platform and e-commerce platform, Shopify) to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. 

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.



When you use application(s) on our Site, we may collect certain usage information by automated means for analytical purposes. Information will only be collected about the usage of the technology.



You may see our ads on other websites based on your visits to the Site because we engage in retargeting. For example, if you view a particular product on the Site, you may see an ad for that product on a third-party website. Our retargeting activities are handled by service providers that track your activity on the Site and third-party sites (using automated means such as cookies). Accordingly, we and our service providers may collect information about our visitors’ online activities over time and across third-party websites. Our Site is not designed to respond to “do not track” requests from browsers.



We do not sell or otherwise disclose personal information we collect about you, except as described in this Online Privacy Notice. We may share personal information with service providers who perform services on our behalf based on our instructions. We do not authorize our service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. We also may share certain personal information with our affiliates for the purposes described in this Online Privacy Notice. In addition, we may share personal information with third parties whose products or services may interest you.


We also may share personal information with third-party database providers that other companies may use for their own purposes, including marketing. You have the option to prevent disclosure of your information in connection with a marketing database. Accordingly, you may object at any time free of charge to the use of your personal information in connection with a marketing database or withdraw any consent you previously provided to us and we will apply your preferences going forward. If you do not wish for your personal information to be used in connection with a marketing database for direct marketing purposes, you may ask us to opt out of this use by contacting us as indicated in the “How To Contact Us” section of this Online Privacy Notice.

In addition, we may disclose information about you  if we are required to do so by law or legal process, to law enforcement authorities or other government entities, and when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity. We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation).



We offer you certain choices in connection with the personal information we collect from you. To update your preferences, ask us to remove your information from our mailing lists or submit a request, please contact us as indicated in the “How To Contact Us” section of this Online Privacy Notice. To the extent provided by the law of your jurisdiction, you may request access to the personal information we maintain about you or request that we correct, amend, delete or block the information by contacting us as indicated below. Where provided by law, you may withdraw any consent you previously provided to us or object at any time on legitimate grounds to the processing of your personal information, and we will apply your preferences going forward.



We may transfer the personal information we collect about you through the Site to countries other than the country in which the information originally was collected, including to Puerto Rico and the United States. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to other countries, we will protect that information as described in this Online Privacy Notice.



We maintain administrative, technical and physical safeguards designed to protect the personal information you provide on the Site against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.



This Online Privacy Notice may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post a prominent notice on our Site to notify you of any significant changes to our Online Privacy Notice and indicate at the top of the notice when it was most recently updated.


Under California law (Civil Code sections 1798.83-1798.84), users of our site who are California residents and who have an established business relationship with us may ask us to provide them with a list of certain categories of personal information that we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year, the identity of those third parties, and to delete the information collected. To make this request, California residents may contact us as specified in the How to Contact Us section below.

In your email or written request, please specify that you want a " California Privacy Rights Notice." Please allow up to 30 days for a response



If you have any questions or comments about this Online Privacy Notice, or if you would like us to update information we have about you or your preferences, please contact us by email at 

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